Sunday, November 06, 2011

Dear Toro:

I'm posting this here because the feedback form you supply won't allow me enough room to tell you just how much I loathe your company and specifically your lawn mowers.

You suck!  No, seriously!

About two years ago I purchased one of your self-propelled lawn mowers from a big package home improvement store because of the awe inspiring and confidence building lies you printed on the box.

  • guaranteed to start
  • Easy start
  • Self-propelled
  • comfortable handle
  • mulches and bags
You neglected to further explain these features properly, therefore I will assist you in producing your new packaging so that future customers (I won't happen to be one of them) will truly see what a wonderful piece of crap you build in your factories.

Guaranteed to start - at least once, after that its a crap shoot depending on the temperature, humidity, amount of gas, and whether you hire a professional body builder to yank the cord.  Be ready to spend at least an hour alternating between ripping your arm out of its socket pulling the cord, and letting the gas fumes die down.  Don't be tempted to light a match near it during the fume phase... it'll be tough, but you can resist.

Easy Start - if you are use to starting a diesel train by pushing it down the tracks.  There is nothing easy about starting it, but you can pull the cord over and over all you want without a sputter.

Self-propelled: if you happen to live on a hill and you shove the thing down the hill.  The amazing front-wheel-drive will simply spin itself silly and go nowhere on an incline higher than 2 degrees, so be prepared to haul it back up the hill with a winch.

Comfortable handle - designed by the Marquis de Sade, this handle will not only cause cramping, but also cut into your flesh, especially when you squeeze the handle to self-propel it nowhere, and the handle to keep it running... IF you ever get it running.

Mulches and bags - unless you are trying to cut grass.  Its anti-clog feature clogs the instant it is introduced to grass or dew, and once its clogged, there's no starting it again.   To compliment the anti-clog feature, the bag will hold at least one leaf before it clogs and causes the lawn mower to die.

I don't think I've ever had a lawnmower as crappy as this one, and I've owned a lot of crappy lawn mowers.  I especially like the part where it'll start and run for about 10 minutes, die for no reason, then refuse to start for a week.  I don't know how you designed that, but its amazing.  

Local burning ordinances won't allow me to set it on fire in the middle of your factory parking lot, otherwise I'd be there with marshmallows.

Instead I'll be dragging it to the local landfill and throwing it in a dumpster.  For two years I've pulled the stupid cord, cursed it, beat it with a hammer, kicked it, threw it across the yard, threatened to shoot it, and now I will be disposing of it and buying ANYTHING but a Toro.

Good bye Toro.  The Free Market does work, and thankfully you are not alone in the manufacturing of lawn mowers... good luck with your Government bailout when the time comes because I will still refuse to purchase Governmentoro lawnmowers, and will instead simply set fire to my lawn full of leaves.

Bite me!

2 comments:

Huffle Mawson said...

I would have thought the possibility of it starting would depend on the phases of the moon too.

Anonymous said...

Tell us how you really feel.
Mary in Oregon